DOMESTIC SHIPPING CHARGES - $6.50
INTERNATIONAL SHIPPING CHARGES (via Global Priority Mail) $15.00
While we have been very busy at Jeff Valent Studios over the last
year and a half our focus had shifted away from the miniatures gaming
hobby. Our contract casting business is thriving and that is and was
where we needed to focus.
Unfortunately our customer service to the miniatures gaming hobby was a casualty to that shifted focus.
Jeff Valent Studios has taken a long hard look at the hobby that
we love. We will continue to be active in the miniatures gaming hobby
but because our mainstay is contract casting (and most of it not
related to the gaming industry) we are shifting the Miniatures Gaming
Hobby side of Jeff Valent Studios to “part time” status.
We will again be releasing new product for the Gaming Hobby
Markets but we are changing our order processing and shipping policies
to allow us to provide acceptable and efficient order processing and
customer service.
Jeff Valent Studios new shipping and order processing policy for retail sales from the JVS Website will be as follows:
JVS will ship only two days a week - Tuesday and Friday. All
orders received by close of business (5:00pm EST) on Mondays will ship
Tuesdays and all orders received by close of business (5:00pm EST) on
Thursdays will ship Fridays.
Items that we sell but do not manufacture will be put on
back order if they are out of stock and we cannot ship following the
above guidelines. The customer will be notified by email of the delay
and when the item will be restocked and expected to ship.
Every order placed through the JVS Website receives a conformation email noting the orders receipt by JVS
Every order placed through the JVS Website receives a conformation email when the order has shipped.
All overseas orders are shipped via Global Priority mail.
Additional shipping is required on overseas orders and details can be
found on the website. If you wish to place and order from a country
that does not accept Global Priority Mail processing we apologize but
we will not ship any orders to that country as they are not traceable.
